What if your employees all performed to their greatest potential?
Competition is at the highest levels in history and having the highest trained employees in your community has never been so important. NPG's employee training services are globally renown for increasing treatment conversion, revenue and referrals while allowing practices to spend far less (or even eliminating) on outside advertising. Ensure your practice becomes the envy in your community. Join NPG today and realize the revenue and new patients you are currently missing out on.
We proudly deliver our training services in the following three ways:
The process is as simple 1 ... 2 ... 3.
Choose the online course of your liking. You can select them individually or purchase all of them via our Practice Virtual™ Platform.
Decide whether or not to add recorded mystery calls with coaching analysis and/or mystery patient appointments. These are both delivered straight to your inbox.
Decide whether or not to add an assigned VIP Coach with personalized webinar training sessions, on-site training sessions or a combination of both.
Our employee training is by far the most comprehensive available to healthcare professionals.
5-Star Customer Service
Value Based Language
Time Management & Efficiency
How to Best Handle Patient Complaints
How to Best Overcome Price Inquiries
New Patient Phone Call
Virtual Patient Consultation
Employee Performance Indicators
How To Best Bonus Employees
Scripting for all the above
Presentation & Verbiage Skills
Reducing No Show's & Cancellations
How To Best Overcome Insurance Objections
Clear Aligner Growth Program
New Patient Experience
Hygeine Growth Program(GPs)
Doctor CEO Training
How to Remain in Control of a Conversation
Testimonials from clients we have helped across the globe.
Our practice has improved greatly from the rigorous training and role-playing. The training and value is unsurpassed by any other company.
Excellent team training. These videos are great and make it easy for our office to practice the principles of providing excellent customer service.
I have been working with New Patient Group for about three years now and I could not be happier with the results in my practice. If you want to take your dental team and office experience to the next level, New Patient Group is the company that will take you there.
Brian and the squad over at NPG have been very good. Introduced via Bentson ReSource and was fortunate to hear Brian at an Align Tech meeting. Good charisma, great message. Solid recommend here.
Our office has been working with the New Patient Group for about 2 years now. We have seen an increase in both production and collections during this time. I do highly recommend the New Patient Group for staff training.