A fresh, unique perspective that dentists, orthodontists and alternative specialty doctors need. The facts are growing a practice today requires a different mindset, skill-set, and approach than in the past. Unfortunately, the best clinician no longer wins … the best business wins. Right or wrong, the non-clinical aspects that make up more than 80% of your organization (5-Star Customer Service, New Patient Phone Call, Financial Presentation, Business Acumen, Consumer Psychology, Digital Marketing, etc.) are what separates a practice from the competition and why people choose you instead of someone else. In fact, the latest Harris Interactive Consumer Study proves it. It found that over 88% of people remain with a business because of their levels of customer service, not because of their quality of products/services.
Therefore, it only makes sense for practices to seek the advice of people outside of healthcare to teach them 5-Star Customer Service and all the other commercial aspects of their organization. That is why the New Patient Group program offers dental and orthodontic practices a unique opportunity for exponential growth by providing them with outside of healthcare business, consumer and marketing expertise. Our CEO has grown seven companies in seven different professions into multi-million dollar organizations and has taken this expertise and brought it into the dental and orthodontic practice environment. Our services encompass the growth strategies of the finest business to consumer organizations (Apple, Walt Disney, Starbucks, Ritz Carlton) that all sit on the top of their respective professions. We believe these strategies are critical in order for a practice to thrive in a competitive marketplace for all the reasons mentioned above and many more.
If you are serious about separating yourself from the competition, New Patient Group is the answer for your practice(s). Contact us today and we look forward to learning more about your organization. Visit www.NewPatientGroup.com today to learn more.