Receptionist Phone Training Course™

Grow your new patients, treatment starts and revenue with the most advanced online phone training course in existence.  Satisfaction guaranteed or your money back! 


Proudly Trusted By:

Client Success Stories


Numbers Speak For Themselves 

Client Success Over the Past 12 Months


INCREASED REVENUE 

AN AVERAGE OF:

31.6%

DECREASED ADVERTISING

EXPENSES AN AVERAGE OF:

62.3%


What You’ll Receive


 7.5 Hours of On Demand Video

ACCESS VIA ANY INTERNET CONNECTED DEVICE

6 PRINTABLE SCRIPTS & FLOWCHARTS 

ONLINE TESTING & Virtual Employee Role Plays

LIFETIME ACCESS - KEEP THE COURSE FOREVER!

What You’ll Learn


  • 5-Star Customer Service
  • Hospitality 
  • Sales Fundamentals
  • Multi-Tasking
  • 6 Steps to the New Patient Phone Call
  • How to Best Handle Insurance Inquiries
  • Consumer Psychology Principles 
  • Presentation & Verbiage Skills
  • How to Speak the "Consumer" Language
  • Time Management & Efficiency Strategies
  • How to Remain in Control of a Conversation
  • 3 Steps to Overcoming Price Inquiries
  • The "Secret Sauce" to Reducing No Shows
  • Common & Uncommon Mistakes to Avoid

View the Curriculum


Introduction

Printable Scripts & Flowcharts

Taking Control

5-Star Customer Service & Hospitality

Creating Value

6 Steps to the New Patient Phone Call

Overcoming Price Inquiries

Handling Insurance Inquiries

Final Exam

Questions?  Let's Have a Chat