For more info (800) 278-9648

Leading the way in orthodontic and dental practice marketing

For more info (800) 278-9648

World-Class Employee Training Online and/or In-Person

Better case acceptance, conversion, profit, same day starts, revenue and organic referrals … less advertising

Improve your Employee Performance in 12 Essential Areas:

  • Communication

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  • Consumer Psychology

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  • Culture

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  • Customer Service

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  • Efficiency

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  • Handling Complaints

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    Overcoming Objections

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    Presentation

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    Sales Fundamentals

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    Self-Discipline & Motivation

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    Time Management

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    Verbiage

  • Digital Marketing

  • New Patient Experience (In-Office Consults)

  • Exam Room & Digital Workflow

  • Financial Presentation

  • Existing Patient Experience (In-Office Consults)

Learn How to Apply the Above Skill-Sets to Every Consumer Touchpoint.

  • New Patient Phone Call

  • New Patient Experience (Virtual Consults)

  • Clear Aligner Growth

  • Pending Treatment Followup

  • Existing Patient Experience (Virtual Exams)

Employee Training Services

Virtual Client

As a virtual client you can invest in any online course of your choosing or invest in our entire NPG University™ Platform. You get to keep any course you purchase for life! When you purchase NPG University™ you will receive free access for the first 12 months to all of the following as well:

  • Access to our live monthly online coaching session (NPG Innovate™)
  • Access to our popular NPG Iconic Practice Workshops (NPG Iconic™)
  • Access to online employee discussion groups
  • Exclusive on-demand video training courses
  • Lifetime access to our employee training video courses
  • Exclusive online video training courses covering:
  • Digital Marketing
  • New Patient Phone Call
  • New Patient Experience
  • Existing Patient Experience
  • Clear Aligner Growth
  • Digital Workflow
  • TC Exam
  • Doctor Exam
  • Financial Presentation
  • Pending Treatment Follow-up
  • Much More!
Private Client

For those wanting to take training to the next level we offer our private client employee training services. Receive everything listed under virtual client training and also work 1 on 1 with an assigned VIP Coach. This includes consistent monthly meetings with a combination of visits to your practice and private online coaching sessions. Private clients also receive special invites for mini mastermind group sessions with our Founder & CEO, Brian Wright at his home.

Schedule a free strategy call today so we can learn more about your business and customize a program specifically to your wants/needs.

Mystery Shoppers

Mystery shoppers help provide positive reinforcement, consistency, oversight and accountability that lead to a culture of success and effective implementation. Remember, employees respect what they know is being inspected. Our mystery shopper services include recorded mystery calls and other great options that lead to improved employee performance and overall growth. Virtual clients have the option of adding mystery shoppers to the course(s) of their choice. Private clients receive mystery shoppers every month as part of their investment.

NEW PATIENT GROUP

UNIVERSITY™ Most Popular Training Courses

Achieving the Two Million Dollar Two Employee Practice

Brian Wright

  • 145 Reviews

Three Ways to Ensure your Strategies Succeed

Eric Field

  • 266 Reviews

Growing your Business in the New Economy of Covid

Brian Wright

  • 233 Reviews

Clear Aligner Growth & Exam Room Innovation Course

Eric Field

  • 230 Reviews

Advanced Digital Workflow for Increased Case Acceptance - Two Part Series

Debbie Khedoo

  • 187 Reviews

The Art of Bragging

Debbie Kehdoo

  • 266 Reviews

New Patient Experience Course

Brian Wright

  • 187 Reviews

Advanced Phone Training Certification Course

Brian Wright

  • 80 Reviews

The Seven Essentials to a Winning Culture Masterclass

Brian Wright

  • 102 Reviews

Pending Treatment Follow-Up Course

Brian Wright

  • 266 Reviews

The 10 Steps to Dominating Digital Marketing in the New Economy

Brian Wright

  • 145 Reviews

Why YouTube is the New Google

Brian Wright

  • 75 Reviews

Three Keys to Social Media Success in the Covid Economy

Haley Jeffry

  • 290 Reviews

The Three Strategies to Accomplish on Every New Patient Phone Call

Brian Wright

  • 216 Reviews

Let's have a chat and learn more about your business to help customize the right services for you.

Schedule Now

Client Video Success Stories

Client Video Success Stories

Recent Podcasts

"Brian Wright is a combination of the team from Shark Tank and Marcus Lemonis from The Profit."
--- Dr. Staci Frankowitz